Privacy Policy

Last updated: January 20, 2026

At AI Workers, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address
  • Business name and information
  • Phone number (if provided)
  • Payment information (processed securely through third-party providers)

1.2 Usage Data

We automatically collect information about how you use our service:

  • Conversation logs and transcripts
  • API usage statistics
  • Feature usage patterns
  • Device and browser information
  • IP address and location data

1.3 Knowledge Base Content

We store the knowledge base content you upload to power your AI agents, including:

  • Text documents and files
  • Scraped website content
  • Product and service information
  • Custom training data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Personalize and improve your experience
  • Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • End-to-end encryption for sensitive data
  • Secure data storage on encrypted servers
  • Regular security audits and updates
  • Access controls and authentication
  • Compliance with industry security standards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, cloud hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@aiworkers.vip.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information, please see our Cookie Policy.

7. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

We integrate with the following third-party services:

  • Supabase (database and authentication)
  • OpenAI (AI models)
  • Twilio (voice and SMS)
  • Google Calendar (calendar integration)
  • Payment processors (Stripe, PayPal, etc.)

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: